Terms & Conditions
Welcome to Diaperwale!
The following Terms and Conditions shall apply to your use of the Website owned and operated DIAPERWALE, a registered company having office at No:1/5,ABI Arcade,3rd floor, Above HDFC Bank,Pari Salai, Mogappair East,Chennai-600037 (hereinafter referred to as “Company”/“we”/ “us”/“our”/“DIAPERWALE”) through its website (www.diaperwale.com) (hereinafter referred to as “Website”) under the brand name ‘diaperwale, that inter alia allows its users to browse, buy sanitary products for ther loved ones or relative or friend or family member or to the recipient as per the request of user. DIAPERWALE provides this Website to customers in accordance with these Terms and Conditions. The customers hereinafter have been referred to as “You” / “User” / “Your”. These Terms and Conditions along with Terms of use, Disclaimer and Privacy Policy governs the relationship between the customers and DIAPERWALE.
This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 read with Rule 5 of the Consumer Protection (E-Commerce) Rules, 2020 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this Website.
These Terms and Conditions together with the Terms of use, Disclaimer and Privacy Policy and all other additional terms and conditions and policies posted on the Website (collectively referred to as “Terms and Conditions”) constitute a legally binding agreement between the user of the Website and DIAPERWALE, being the owner of the Website. Please read the Terms and Conditions carefully before proceeding, as by completing the registration process and/or by using the Website, you signify your agreement with these Terms and Conditions. If you do not agree with any of these Terms and Conditions, then please do not access the Website and/or complete the registration process on the Website. In case of any discrepancy between these Terms and Conditions and any other content on the Website, these Terms and Conditions shall prevail. By confirming your acceptance to these Terms and Conditions, you hereby
(a) represent and warrant that you are entitled to enter into agreement with the Company and that no other person is accepting these Terms and Conditions on your behalf; and (b) accept the provisions of these Terms and Conditions and your responsibilities and obligations in all aspects related to your use of the Website and buying the products/services. If you confirm these Terms and Conditions as an employee, agent, contractor or other representative any entity, you hereby represent and warrant that you have the right and authority to validly bind such entity. DIAPERWALE reserves right to add on or discontinue any services from its Website at its discretion.
As part of the Website, DIAPERWALE may provide certain tools or guidance for the benefit of its users and to facilitate and support the selection, configuration and purchase of the products/services through the Website. Any information or guidance which may be provided by DIAPERWALE to its users is solely for information purposes and the users, at their own discretion, may decide to follow such guidance.
DIAPERWALE retains the right at any time to deny or suspend access to any or all sections of/services provided through the Website to any user, who DIAPERWALE believes, has violated any of the provisions of these Terms and Conditions.
DIAPERWALE shall be responsible for fulfilling your orders (either directly or through its delivery partners) including but not limited to issue invoice, deliver product to recipient, and in no event shall any of its affiliate, director, representative, officers, consultant or employee be responsible for transactions made on this Website.
Seller:
DIAPERWALE is selling the products on the Website which include third party products. DIAPERWALE has legal authority to sell such third party products to the users via the Website.
DIAPERWALE is only a facilitator for the products sold by website. For the products sold by diaperwale, it shall solely be responsible to the user with respect to product quality, warranty, accuracy, on-time deliveries and respective complaints. Diaperwale shall be bound to these Terms and Conditions mentioned hereunder, to the extent related to the sales of its products through the Website.
Products:
All products listed on the Website, their descriptions, and their prices are subject to change from time to time. Diaperwale reserve the right, at any time, to modify, suspend, or discontinue the sale of their respective products or services with or without notice.
We put every effort to ensure, that our Website contains correct information. However, DIAPERWALE makes no warranty as to the accuracy, comprehensiveness and correctness of products and information on Website. Purchase of a product on the Website is subject to availability of stock.
We strive to offer you best possible rates of the product but DIAPERWALE does not guarantee that these prices will be minimum in the region or country or in comparison to other players of the industry. DIAPERWALE reserves the right to change or update the price and/or other details of the product on the Website, at its discretion, without any notice to you. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from DIAPERWALE’s suppliers, DIAPERWALE shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and DIAPERWALE cancels your order, the amount will be refunded.
On booking for decoration or instrumental play, you agree to allow DIAPERWALE’s associates to visit your place for the performance of services, in pursuance to your order. Post booking and payment, our representative will contact you to re-check the time to visit you for such performance and make his/their arrangements accordingly. Such activities may be performed by our third party service provider and we are facilitating their services for your convenience only. We always try to give you safe and secure environment while performance of services but we expect you to maintain your privacy and apply your diligence while availing the services. You are requested to check the identity of service personnel and may counter check with DIAPERWALE’s representative. We suggest you to be present at the place of performance for all time. We will not be responsible for any missing item at your place. For any grievance or deficiency in service you can contact us immediately. Any grievance on these services post 2 hours of performance will not be acceptable. The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective actual products.
In such cases, our experienced team will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute with items of equal or higher value.
The message on the complimentary message card, which is provided by DIAPERWALE , can either be printed or hand written, depending upon where the delivery is scheduled for.
We request you to check and follow our care guide, available on the Website, to take care of your cakes, plants and flowers delivered by us.